GUEST PROTOCOLS RE: COVID19

These will now form part of the contract for your holiday.

To comply with government guidelines on the risks imposed by COVID19 we have been obliged to introduce guest protocols to protect all guests and cleaners.

To enable the cottages to be cleaned and sanitized to the highest possible standards, guests are asked not to arrive before 5pm and to depart by 9.00am.  

The cottages will be thoroughly cleaned and sanitized prior to your arrival.

On entering the cottages please ensure that all guests use the hand sanitizers.  Please do not remove during your stay or when vacating the property.

All guests should frequently wash their hands for 20 seconds using soap and hot water.  Anti-bacterial hand soap will be left in each bathroom for handwashing only, please do not remove these from the cottages.

Please keep the cottages clean and sanitized during your stay in order to reduce the risk to cleaners and follow on guests.  Please ensure high touch areas (such as handles and light switches) are not overlooked.  Appropriate cleaning products will be supplied including disposable cleaning cloths and disposable gloves.

During your stay, please air the cottages to increase air flow.

Please do not leave any dirty dishes etc on your departure.

Please ensure all rubbish bags are tied up before putting in the bin and sanitise hands before handling outside bins and before re-entering the cottages.

Bed linen and towels – please strip beds and place them in the appropriate bags on departure.  Do not shake dirty laundry as this minimises the possibility of dispersing viruses into the air.

Please wash your hands and disinfect the equipment in the games room in Harmony Cottage before use and afterwards.  There will be no books, dvds or games left out unless requested before your holiday, then a small amount will be made available and disinfected at changeover.

Please maintain social distancing at all times when outside the cottages.

Please ensure all bins are emptied and windows closed on departure.

Hot-tubs

There is no evidence that the virus that causes COVID19 can be spread to people through the water in hot-tubs, however, we obviously cannot offer any certain guarantee there is no risk.  Please disinfect external touch points before use.  They will be properly maintained and inspected periodically by Lyndsey or Kaylee.
 

Cleaning Routines

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